As many of you already know, I own White Lotus Wellness Studio. The mission and goal in my business is to help clients achieve balance and wellness within their body-mind-spirit connection with massage therapy, energy balancing, aromatherapy, and holistic wellness therapies. The services offered in my studio work on the physical and energetic layers of the human body, and these services are powerfully effective in bringing balance and wellness to clients who are open to receive them. I truly live and work by the mantra “treat each person as the sacred being that they are”, and I passionately love the work I do.
Most of the time, I would describe my clientele as “ideal” clients. That is to say, they are open to the variety of healing work my business provides, most go home and follow up with at least one of a few suggestions I may have made to enhance and further their wellness, and generally, they are all positive, happy, respectful people. These clients have a genuine desire to feel better or make positive lifestyle changes, and they do things to actively help themselves. I am truly honored to have such fantastic clientele coming to me, and I feel blessed that almost all of my clients are of this caliber. It’s mutual respect and genuine care and concern that creates an ongoing relationship with any client, and I value and care for each individual person deeply.
Very occasionally, I believe any healing business receives a client that may “say” they want to change, get better, feel better, etc… BUT… their actions and language clearly show you otherwise. I can honestly count on one hand the number of times I’ve had a client like this in the nearly 10 years I have been in practice. But, it does happen. What’s a practitioner to do, when the client shows up but does not want or chooses not to participate in their own health and wellness?
Recently, I had a client that was clearly NOT interested in participating in helping herself. She either wanted that proverbial instant gratification/”magic pill”, OR she did not want to be bothered with changing anything about her situation, OR perhaps she just wanted/needed attention, I’m honestly not sure which. Whatever the reason, something within this client clearly prevented her from taking any action to help herself. The thing is, in any effective wellness and healing treatment, you as a client need to participate in your own healthcare.
We all have the ability to self-heal, if we give the body what it needs, and get out of our own way. But we have to be motivated with the desire to make a change and/or do things differently. Change of any kind (including healing) can be very uncomfortable at first, and I do believe that some people get really comfortable in a bad situation or with bad habits, because these are “familiar”. Familiarity creates a comfort zone. No matter whether its a positive or negative comfort zone, it’s a familiar place, even if it’s only familiar on a subconscious level. People tend to like what they “know”. They may truly recognize they need to change, and maybe they actually want to change on some level, but the fear of change or the fear of leaving that familiar comfort zone holds them back and keeps them held prisoner to their current situation and/or ill health.
Now, when I start off any treatment session, especially with any new client, I ask what the goal is, or what the client would like to accomplish in the session today. This seems so ridiculously basic, but it is vitally important. This one intake question, “what would you like to accomplish today?”, gives me a good idea whether this client is realistic in their expectations, and whether they are willing to participate in their own wellness. I can give any client a game plan, and I can give a top-notch healing session, and after the session, I can follow up and make suggestions for self care, behavioral changes, ideas to create new habits, suggest further treatments, and even refer out for other professional services if necessary. But it’s ultimately up to the client to follow through for any real change or healing to occur. That one intake question is a very good indicator for me to assess whether a client is willing to participate in their own wellness before we ever start any treatment.
When I say that a client needs to participate in their own healthcare, what does that mean exactly? Any healing work, from traditional western medicine to alternative and/or complementary care, is about more than just “showing up”. If your allopathic doctor prescribes medicine, she does so with the expectation that you will help yourself and take that medication at home. If your holistic health practitioner suggests herbs or tea for you to take, he expects you to follow up and act on those suggestions. If your massage therapist advises you to drink plenty of water after a massage, or roll out on a foam roller at home a few times a week after your workouts, it’s with the intent to help you beyond the treatment room… and in all of these scenarios, YOU as the client have to choose to participate and do the work. I can and do help clients achieve wellness and balance, but my work is only truly effective if the client shows up AND actively participates.
So, what about that client who didn’t want to participate in her own care? Am I obligated to help her, when she is not willing to help her own self? There is a very real difference between working together to achieve improvement in health and wellness, and a client just showing up and expecting a miracle with no participation. My work is interactive and requires effort on the part of the client as well as effort from me. I am not a wizard, and I do not have a magic wand. I genuinely gave my best effort to assist this person, but she did not choose to take responsibility for the energy she brought into my space, and she did not choose to take responsibility for her own health. She made it abundantly clear to me on multiple occasions that she was not willing to participate or help herself. This person ultimately needed help that was outside of my scope of practice, so I referred her out to professionals who might better suit her wellness needs. It is her choice now, as it always has been, to either help herself, or not.
For any health or wellness practitioner, it’s totally OK (and necessary!) to draw boundaries with a client, when they very clearly display their choice to not participate in their own health and wellness. I truly hope that particular client I mentioned finds the practitioner(s) that can reach her on the level she needs most help with, and that they can work together for her best health and highest good.
For any clients reading this post, please DO participate in your own healthcare. Please seek any wellness or healing work with an open heart and an open mind, and be willing to receive that work with the blessings and positive intention with which it is given. Please make the choice to help yourself along with the help of your practitioner. Working together and fully participating in your own heath care is important and necessary! And choosing to participate in your own healthcare will positively affect the experience and efficacy of ANY wellness treatment.
Love, Cam xoxo
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Are you someone who is willing to participate in your own wellness? Are you motivated to follow up with simple tools and techniques offered with the intention to improve your wellness and balance, even when I’m not looking? I’d love to see you as a client in the studio! Click HERE to schedule your session online now.
Are you a practitioner that has had to let a client go because they would not participate in their own wellness? I want to hear from you! Send me your story!